Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Valley Peak Roofing Co. ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://valleypeakroof.com) or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you:

This information may include:

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

2.3 Information from Third Parties

We may receive information about you from:

3. How We Use Your Information

We use the collected information for various purposes:

Purpose Legal Basis
Provide and maintain our services Contract performance
Process estimates and schedule services Contract performance
Process financing applications Consent / Contract performance
Send service updates and confirmations Contract performance
Marketing communications (with consent) Consent
Improve our services and website Legitimate interests
Comply with legal obligations Legal obligation
Protect against fraud and security threats Legitimate interests

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

4.2 Business Partners

4.3 Legal Requirements

We may disclose information if required by law or in response to valid legal requests, including to:

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Important: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Types of Cookies We Use:

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request limited processing of your data
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Marketing Communications

If you have opted in to receive marketing communications, you may:

Even if you opt out of marketing communications, we may still send you transactional messages related to your services.

11. Data Retention

We retain your personal information for as long as necessary to:

Retention periods vary based on the type of information and purpose of collection. For example, warranty-related information may be retained for the duration of the warranty period.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

15. How to Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Valley Peak Roofing Co.
Attn: Privacy Officer
3005 Brodhead Road Suite 105
Bethlehem, PA 18020

Phone: (484) 602-6863
Email: sales@valleypeakroof.com
Website: https://valleypeakroof.com

When contacting us, please provide sufficient information for us to identify you and respond to your request.

Your Privacy Matters: We are committed to protecting your personal information and respecting your privacy choices. If you have any concerns about how we handle your data, please don't hesitate to contact us.